Return Policy

Each piece of Simply Faye jewelry is handcrafted and created on a made-to-order basis, therefore, returns are limited. Returns are only accepted for simple chain necklaces (found in the Simple Chain Necklaces Collection).

You must contact me for a return within 7 days of receiving your order and before sending any jewelry back.

You, the customer, are responsible for the return shipping cost. There will be a $4 restocking fee per item that will be deducted from your return total. You will be refunded upon the safe and timely arrival of your returned item(s).

Thank you for understanding the detailed and one-of-a-kind creation of the jewelry here at Simply Faye. Please message us with any questions about sizing and personalization before placing your order to ensure your utmost satisfaction with your jewelry!